RETURNS AND EXCHANGE VOUCHER
Please note as of now, we don’t offer REFUNDS (only exchange)
Couldn't load pickup availability
Description
Description
At MEDU, we understand that sometimes you may need to return a product. That's why we offer the MEDU return voucher, a convenient waybill product that allows you to return items purchased from our online store within 14 days.
Here's what you need to know about the MEDU return voucher:
1. The MEDU return voucher is a standalone product that cannot be combined with other items.
2. The voucher is non-refundable and is for a courier service to collect your return.
3. We cover the shipping costs for sending exchange items back to you.
4. After purchasing the voucher, we'll book the collection and email you the tracking details.
5. Pack the items neatly in the original satchel/box, and our courier partner will handle the rest.
With the MEDU return voucher, you can shop with confidence, knowing that exchanging an item is hassle-free.
Size Guide
Size Guide
Please package your parcel neatly back into the shipping box or satchel you received it in. The courier will arrive with a new satchel and waybill label
Care Instructions
Care Instructions
Share

-
Shipping
View detailsDelivery takes 5-7 business days for delivery, it may take up to 14 days during high demand season.
-
Hassle-Free Exchanges
View detailsYou can return / exchange unused items within 14 days from the delivered date.
The delivery people do not communicate with the clients, you buy a ticket and just wait with no communication from fastway people all you do is hope they get back to you
I received a well communication with Mahlako. The courier service to collect the dress was quick and professional.
Thank you
Thank you I received my parcel and the measurements are correct I love it. Thank you.
Thank you for your Wonderful and professional services. Adjustment to my dress were a perfect fit. Your designs weshu are of good quality and stunning. God bless your work.
